Deposit and Payment

A deposit of 50% of the order amount is required with your completed Order Form. Proofs will be sent to you within 7 days of the cleared deposit unless otherwise informed. The remaining balance will be invoiced with your sent order and must be paid within 7 days of receipt of goods, either by cheque made payable to "Prettywild Design" or by PayPal (on request). In the event of order cancellation by the client, the deposit is non-refundable. Prices may occasionally be subject to change, but please be assured that once your order has been confirmed and a deposit paid, the prices quoted are secure.

Proofs

Proofs are provided for you to check the spelling, wording and layout prior to completion.These will be sent to you by First Class Royal Mail (or emailed if preferred) within 7 days from receipt of your order and cleared deposit. Please check all details very carefully and indicate any amendments, preferably by email and if required we will issue an amended proof. We will do our best to accommodate
late revisions but please bear in mind that late changes may be subject to extra costs if full production on the order has begun.

Delivery

You will be notified by phone or email once your order is ready for despatch. Please allow up to 6 weeks* from approval of the proofs to delivery, depending on quantities ordered. *Please note that during particularly busy periods we operate a booking system.
The customer will be advised of earliest production and completion dates.

Postage and Packing

We take our utmost care to ensure safe and appropriate packaging and delivery methods are used. Most items are sent via Royal Mail Special Delivery, requiring a signature on arrival. Postage and packaging will be charged on orders as follows:
10 cards or less: Free
11-49 cards: £5.00
50+cards: £12.00
Table Plans: £15.00
Guest Books: £4.00

Our Designs

Because our stationery is handcrafted, there will naturally be slight variations on each item. However, every effort will be made to maintain a level of uniformity within each order. In the event of any materials being unavailable, we will endeavour to provide a suitable substitute with your prior approval. Good quality white envelopes are supplied with all invitations, save the dates and
thank you cards. Please be aware that the embellishments used on our cards are small, and may present a choking hazard to small children and babies.

Copyright

Plagiarism is intellectual theft not flattery, and will not be tolerated! This website and all designs on this site are the property of Prettywild Design and are strictly covered by copyright. They may not be reproduced, copied or downloaded in any form without prior agreement. Please note that it is the responsibility of the client to obtain permission for the use of readings or lyrics used in the Order of Service and for any images supplied for use on "Stamp" and "Something New, Something Blue" designs.

Privacy

No personal information you supply to us will be passed on to a third party, except for the purpose of debt collection if necessary.